Going above and beyond.

Our dedication to customer care, combined with deep knowledge and expertise, make us the most trustworthy partner in the business. Our customer service specialists are:

Expert problem solvers

Our knowledgeable specialists provide expert advice on all aspects of the business.

Dedicated to your success

Our business is about creating lifelong partnerships. Great customer care is a big part of that.

Why you probably won’t need us

Properly installed and maintained, ProSlide rides have lasting quality.

“ProSlide is second to none. Your products are amazing and you always deliver.”

Kieran Burke, president Premier Parks, USA.

PROSLIDE CUSTOMER SERVICE

Expert problem solvers

Once our rides are installed, we’re with you for the long haul. With extensive experience in all aspects of the business, our knowledgeable customer support specialists provide:

  • Expert advice on operations and maintenance to maximize safety, efficiency, ride performance and durability
  • Guidance on refurbishing and retrofitting rides to increase throughput and revenue
  • Troubleshooting
  • Real-time diagnostics on select rides – an industry-first!
  • Connection with our network of service partners
  • Replacement parts

Dedicated to your success

At ProSlide, we feel like our customers are family. A huge part of creating lifelong partnerships is offering great customer care. Our team:

  • Goes above and beyond to help every customer
  • Knows and shares best practices based on experience running our own water park and on our extensive installations around the world
  • Collaborates closely with your maintenance and operations teams

Why you probably won’t need us

ProSlide technology is designed and built for long life.

  • Our ultra-durable fiberglass is the thickest, strongest and safest in the industry.
  • High quality finishes withstand punishing chlorinated water and UV rays.
  • Precisely-fitted components eliminate leaks and minimize damage to boats.

With proper annual maintenance, ProSlide rides will be operating safely for decades. But if you need help, we’ll be there.

Water Ride Style Guide

Color, pattern and opacity of your flumes. Lighting and sound that fit your theme. This guide helps you make a big impact with a unique water ride, because first impressions last.

Water Ride Maintenance Manual

When properly maintained, ProSlide rides are built to entertain your guests for decades. This guide provides best practices for maintenance and repairs.

Find the perfect ProSlide ride: