We go above and beyond to provide our valued clients with comprehensive support and services.

With extensive experience in all aspects of the industry, our customer support specialists provide:

  • Expert advice on operations and maintenance to maximize safety, efficiency, ride performance and durability
  • Guidance on refurbishing and retrofitting rides to increase throughput and revenue
  • Real-time diagnostics on select rides – an industry-first!
  • Collaboration with our network of service partners

A huge part of creating lifelong partnerships is offering great customer care. That’s why we go above and beyond to help every customer, sharing best practices based on our experience running our own water park and installing world-class attractions around the world.

However, you probably won’t need us. Each of our long-lasting attractions are engineered with:

  • Ultra durable fibreglass that leads the industry in strength and safety.
  • High-quality finishes that can withstand punishing chlorinated water and UV rays.
  • Precisely-fitted components that eliminate leaks and minimize damage to boats.

Contact Us

Customer Service
Create a support ticket
Send us an email

Part and Replacement Services
Phone: +1.450.451.3098
Create a support ticket
Send us an email

Section 2 - Contact us


Expert problem solvers

Our knowledgeable customer support specialists provide expert advice on all aspects of the industry.


Dedicated to your success

We're fully committed to helping you build one of the world's greatest water parks.


Industry-Leading Quality

Properly installed and maintained, our attractions are built to last.

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They stand behind their product, whether it’s at install or two years later, they’re always there to help you.

Chip Cleary Senior Consultant, Europa-Park, Germany

The support from ProSlide® is phenomenal. You call, you get an answer.

Eric Anderson Owner, Quassy Amusement Park, USA

I work with ProSlide® because I found out that other companies, they don’t have the same interest in customer service.

Christoph Keissling General Manager, Siam Park, Spain
Contact Us - Your Journey to Transformation